People who have the weekday off work, a parent with a kid at school, yoga enthusiasts are getting new clothes and food, it’s the sweet hour before lunch time and the store is bustling. Retail stores are a part of these consumers’ weekly routine. Employees work effortlessly to provide the best shopping experience for customers. Two-way radios can play a huge factor on day to day operations for the store’s environment.
The radio on the employees’ belt is 10 years old and has spotty connection the further back they go towards the electronics section. The employee sees a fallen coffee and a pond of caramel all over the floor of the sports aisle with nobody in sight. The customer who spilt the drink is embarrassed and quickly left.
The employee tries to inform others on their radio of the spill to get the mop and caution signs out. But, because of the nature of the store’s spotty reception and the old radio units, they cannot clearly convey the message to get the cleaning equipment in a timely manner. Of course, they can seek out somebody else or use the store intercom and alert the entire store of the spill. This may deter customers from heading that direction. It may also slow down the process on who’s on cleaning duty if the message isn’t conveyed clearly.
This is one instance of how things can go wrong if there is not a reliable communication system in place. Procedures vary from store to store, but Icom can enhance these communications to keep the store running efficiently and the customer’s lifestyle swimmingly. Plenty of stores have public or private Wi-Fi nowadays that reach from corner to corner, with Icom’s IP100H radios and access points, hook them up to the network to efficiently communicate across the store.
The benefit of digital IP radios is the loud and clear audio. The older (most likely analog) radios can sometimes sound undistinguishable and may degrade in audio quality over years. Plus, with the full duplex telephone style communication between radios, interrupt conversations with important messages. Discreetly and clearly communicate tasks to others to maintain the quality of life for those who shop on a regular basis.
