Icom recently attended an exciting conference that gathered top decision makers in K-12 school security. The overarching message from all of the attendees and speakers is the importance of relationship and communication with students, service and solutions providers. Communications technology plays a significant role in enhancing the ability to mitigate and quickly communicate root causes for incidences that unfortunately occur in our schools today. Instantly connecting all staff and security ensures that situation awareness is shared throughout the school and even the district. Communication response time confirms that an incident is managed at the lowest level of escalation.